Privacy Policy

Heart & Soul Beware, LLC

Effective Date: November 1, 2025
Business Name: Heart & Soul Beware, L.L.C.
Website:www.heartandsoulbeware.com

1. Overview

Heart & Soul Beware, L.L.C. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely through third-party processors)

  • Messages submitted through contact forms

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring URLs

  • Date and time of access

This information is collected through Squarespace’s platform infrastructure and may involve cookies and analytics tools.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate with you about your purchases

  • Provide customer support

  • Send order confirmations and shipping updates

  • Maintain website functionality

  • Prevent fraud and ensure security

  • Comply with legal and tax obligations

  • Improve site performance and user experience

We do not use your personal information for deceptive purposes.

4. How We Share Information

We do not sell your personal information.

We share personal information only as necessary to operate our business, including with:

  • Payment processors (e.g., Stripe, PayPal) to securely process transactions

  • Fulfillment partners (e.g., Printify or production providers) to manufacture and ship products

  • Shipping carriers (e.g., USPS, UPS, FedEx) to deliver orders

  • Website hosting platform (Squarespace)

  • Email service providers for transactional communications

  • Service providers assisting with security, analytics, or operations

These third parties are authorized to use your information only as needed to provide services to us.

We may also disclose information:

  • If required by law

  • To protect our rights or property

  • To respond to legal requests

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies provided by Squarespace and integrated services to:

  • Enable essential site functionality

  • Analyze website performance

  • Improve user experience

You can control cookie settings through your browser preferences.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

Order records may be retained for required financial reporting periods.

7. Data Security

We rely on secure third-party platforms (including Squarespace and payment processors) that implement industry-standard safeguards.

While no method of transmission over the internet is completely secure, we take reasonable measures to protect your information.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal retention requirements)

  • Opt out of marketing communications

To exercise these rights, contact us at: info@heartandsoulbeware.com

9. California Privacy Rights (If Applicable)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of categories of information collected and the right to request deletion.

We do not sell personal information.

10. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

Heart & Soul Beware, L.L.C.
150 Post Office Road #541
Waldorf, MD 20604
hello@heartandsoulbeware.com
www.heartandsoulbeware.com